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by rabidonrails 1192 days ago
Definitely a pain point for many companies but I think you need to have a pitch directed at PMs too. Something that tells a PM "you need good onboarding and it normally takes time to build that. Implement our solution and you'll get better onboarding and access to data you want so that you don't need to beg your developers to give it to you."

You probably don't need to convince developers that they should use this, you need to convince a PM that this is going to make their lives easier (because it makes their own life easier and their devs'.)

1 comments

For sure. Right now it's mostly CTOs and engineers who are excited about Frigade. The product people and customer success folks we've talked to tend to care less about how it gets built, and moreso that it's built well and fast.

I like the suggestion you gave on how we can frame Frigade. It's a way to finally prioritize better onboarding, and self-serve access to the related data, without committing too much development time.

That's the beauty of what you have. The product people don't care _how_ it's built, just that it is built and quickly - which is exactly the value you add. You need to show the product people that this is the best way to get this done AND you bring additional functionality to the table. Every product person should be looking at this like it's a no-brainer.