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by jasonnchann
1186 days ago
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This is such a good explanation. Examples of horizontal tools could be something like a Scheduling App, a CRM, or even a Spreadsheet with the idea being that these tools could be used in all verticals/industries. The idea being that someone in healthcare and someone in tech could both use the tool, albeit a little differently. To bring it full circle, because the end user can be so different, it makes onboarding horizontal products really difficult. |
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