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by tsuujin 1187 days ago
“Click yes syndrome” is so prevalent is has an actual name: banner blindness.

Last year you might have heard a court case talking about a nurse who killed a woman by accidentally giving her the wrong medication. She took responsibility but talked at length about how the system in place encourages workers to blindly click yes on alerts about medication because there are many of them. The training they got was basically “just click yes three* times” (* I don’t remember the actual number but three seems right).

One of those warnings could have saved a life had she read it, but she had been clicking yes many times a day every day for a long time and she no longer even saw the banner for what it was.

Interesting stuff from a UI/UX perspective.