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by navane
1192 days ago
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How about design the coffee maker so I don't need a program to use it? We have a water dispenser at work which can dispense regular, chilled, carbonated and cooking water. It has a printed out laminated instruction sheet next to it, because it all works with a combination of twisting a ring left or right, pushing it up or down, and I believe there is a handle too. That's bad design. This is the reverse of "automate anything that can be automated", this is bringing the humans back in a step by step process. |
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The coffee machine is just an example, don't get hung up on it. If you think all possible coffee machines should be made so simple that they don't need instructions (1), then mentally replace it with a machine that you can accept will need instructions, like a 3D printer or a CNC lathe or whatever.
(1) a fallacy in itself because even if you are a genius who finds every well designed machine obvious to use, there are plenty of us who are not geniuses and require instructions even for the simplest of mechanisms.