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by polyfractal 5264 days ago
I (partially) agree about having a high churn rate on customers. I imagine most freelancers will use the service less once they build up a nice portfolio of clients, although I can still see a use for the occasional new client even with a full roster.

I disagree about open source. Sure, it'd be a cool open source project - but don't give it away for free yet. I'd change the pricing plan.

During your beta, find out what the average life time value of a customer is. Do they use it actively for two months? Six months? After figuring out the lifetime value, adjust your pricing accordingly.

If you find people using it hardcore for a month and then stopping, it makes more sense to sell this as a "one-off" price instead of a low monthly. If people use it chronically, you can keep the low monthly.

All that said, very cool service and I think I'll be one of your customers =)

1 comments

Thanks for the feedback. The churn rate is a concern, I'm hoping to discover useful features to add that can make the app more enticing to keep around.