|
|
|
|
|
|
by good_boy
1191 days ago
|
|
|
Not that easy. My experience, I was a client for a long time (>10 years). One day I was unable to log in. After logging successfully a message popped up demanding debit card activation. Every time I pressed 'cancel' I was logged out. That lasted for months. Effectively they locked me out of online access. By then I moved everything to another bank, so it wasn't a big problem. Then I visited their branch in person and requested all my accounts to be closed. I repeated 'All of them'. They did it, or pretended. I left being sure I'm done with Citi forever. But no, they kept debit card account open, without telling me. For charging purposes, as they don't provide any services, and they know it. If locking out (they did build and activate this functionality in their system) was the bottom of banking. Silent not closing on request and demanding money for 'service' is a scum. My recommendation: Stay away from Citi. |
|
|