[Syonyk]

My wife is a very calm, patient person.

One of very few times I've seen her genuinely pissed off was after attempting to deal with some of the tech support for this system, because money ended up in the "wrong account" (via all the dark patterns you can imagine for the methods of donating), and the only way to move it was more or less for her to provide DNA samples to the prison (despite having nothing to do with anything) - it was that much information that they wanted to "maybe be able to help."

The system is designed to extract money at all costs, and they seem very, very good at doing so, via hook or by crook.