[fatnoah]

> The banker there practically sneered at me, acted exasperated like I was wasting his time and he had much bigger clients to tend to

I had a partial version of this experience with Charles Schwab. (I've been a banking customer for many, many years and have been very happy with them). When I left my first startup after the many year run up to the 2008 crisis, I decided to roll my fairly substantial 401(k) balance to my tiny Schwab brokerage account.

Waiting for the rollover check to arrive was nerve-wracking enough, so I decided to deposit it in person at my local branch in a major city rather than mail it to them and wait again. When I walked into the branch, the reception person looked me up and down and was warming up to tell me that no, they don't have public restrooms. Once I gave my account information, they became very friendly and once I plopped the check down on the counter for deposit, it was all coffee, juices, and pastries from then on. ;)