[pengaru]

I'm fairly certain mnt customers have much better experiences interacting with the business than pine64 customers do. mntmn often corresponds with Reform users directly in the irc channel.

This is the better business to support from where I'm sitting.

- disgruntled early pinephone order survivor

[officeplant]

Pine64 dumps a lot of responsibility on their user base, but in their defense they do list nearly everything they sell with warnings about how they are for developers willing to put in the extra effort.

Similarly MNT warns people about going with RISC-V options in their products. I really hope MNT can get their risc-v modules bumped up with the new SoC's hitting the marking in the coming year as support is born.

[pengaru]

> Pine64 dumps a lot of responsibility on their user base, but in their defense they do list nearly everything they sell with warnings about how they are for developers willing to put in the extra effort.

That's no excuse for problems in order fulfillment, poor communication of delays, and months of silent treatment when cancelling. The whole experience resembled buying from a flaky unresponsive ebay seller.

It's just not operationally well run in my experience, YMMV.

The disclaimer is acceptable for things like dead pixels or poor/unstable driver support... I'm not referring to anything along those lines.