Customer of FRB. My banker was quick and responsive to some tech support I needed. Didn't seem panicked at all. Just my perspective, take it for what it is
I think FRB will be fine, but FWIW you shouldn't take this as evidence in favor of that. I guarantee all their tellers and support techs were given explicit instructions to not give any signals that anything is wrong. In a nervous environment like this, one misspoken word from a firstline tech could be all it takes to start a panic.