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by mdorazio 1194 days ago
Here's their operating margin for the last 4 quarters:

Q1: -49%

Q2: -65%

Q3: -50%

Q4: -38%

So what you want is a business model where the company runs purely on VC money instead of on actual profit. SaaS companies like Gitlab usually can't operate at a profit with only free-tier and cheap-tier users - their overhead is way too high. Those tiers are a gateway drug offered at a loss to get people on board so that eventually the actually-profitable enterprise accounts will stack up enough to make up the loss. It's kind of a standard bait-and-switch pushed by the whole VC model. I'm personally hoping we see less of it now that the money spigot is drying up.