As much as I love the product, I've really come to dislike Gitlab as a company. The constant price hikes and the gutting of the free tier aren't exactly developer-friendly.
I had a strange interaction with one of their sales people a few weeks ago.
We have a free premium open source developer account, plus Red Hat runs all the CentOS infra through gitlab and pays a ton of money to them. I received emails from a salesperson demanding that I book an appointment with them to discuss my account. (It sounded like a meeting which had real this could be done by email energy, or else was going to be a high-pressure sales pitch.)
I asked them which account they were talking about and if we could do this on email, but they literally wouldn't say what account it was related to, and just kept saying I must visit some (non-gitlab) site to book this appointment for a video call.
After several rounds of this and following up with someone who works with gitlab to check it wasn't an actual scam (it wasn't), I just ignored the guy.
Conclusion is they sounded desperate to make the numbers last quarter.
It feels like they've moved into the extract value phase for sure, maybe a bit forced by github actions removing their USP. I'm still using them for now, but I feel the day I move back to Github for the higher profile or self-hosted gitea/forgejo for the data control is coming.
It is especially annoying because of how transparent they are about it. You can follow along in merge requests and issues as they discuss exactly this.
Tbf 99% of other companies are still doing that, just not in the open.
It's a business, their goal is to make money. I kind of like that they're willing to let everyone see into the nitty gritty details of how they do that.
Yeah same here. Having to go to an Enterprise level to get free guest users is absurd, they've really stopped listening about product feedback, and the pricing model makes no sense...
We have a free premium open source developer account, plus Red Hat runs all the CentOS infra through gitlab and pays a ton of money to them. I received emails from a salesperson demanding that I book an appointment with them to discuss my account. (It sounded like a meeting which had real this could be done by email energy, or else was going to be a high-pressure sales pitch.)
I asked them which account they were talking about and if we could do this on email, but they literally wouldn't say what account it was related to, and just kept saying I must visit some (non-gitlab) site to book this appointment for a video call.
After several rounds of this and following up with someone who works with gitlab to check it wasn't an actual scam (it wasn't), I just ignored the guy.
Conclusion is they sounded desperate to make the numbers last quarter.