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by thaeli
1194 days ago
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I've often wondered why this is. My best guess is that the EPA cert (not actually hard to get) has been turned into some sort of weird quasi-guild-membership thing. I can walk right in to a "to the trade" electrical or plumbing supply and they'll deal with me, no problem, no questions asked. With HVAC.. they won't even talk to you without an EPA number, even if you're not buying refrigerant. DTC for whole house systems, if they can make the regulatory side work and provide a good customer experience, is the most important part of this. |
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