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by nucleardog
1191 days ago
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Mine does not offer better investment/loan rates, but they do definitely offer better services and lower fees. My wife banks with one of the big banks--pretty much everything she tries to do is a hassle. Often that involves long hold times only to be told she needs to travel into town to a branch to get something done or resolved. That's, more than once, been the point where they just outright refuse to actually help her. She pays $20/mo+ for the privilege. I never wait on hold. Everything I've needed to do I can do online or via phone/email. When my wife's bank steadfastly refused to allow her to send me a wire transfer, my CU was the one that was willing to discuss alternatives and help us figure out how to get the money moved. When I had bad credit but had repaired my financial situation, my CU was the one that was willing to extend me credit based on the personal assessment of a real human. I've paid them $0 in fees in the last decade or so. My wife's been telling me to get a "real bank account" for years because my CU has been halfway across the country in one direction or another most of the time we've been together and has no local branches. She still can't seem to grasp that it's not a problem when your bank is actually staffed by actual people empowered to make stuff happen. Her "real" bank on the other hand... |
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This lookup tool indicates there are even international locations.
https://co-opcreditunions.org/locator