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by brian-bk
1196 days ago
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Google's data suite (bigquery, ai) is unmatched imo but I agree -- prod realtime apps shouldn't run on gcp. Google has proved time and time again that they have awful support. I've seen plenty of gcp incidents and every support thread is them gaslighting that the customer is wrong, gcp had no issues. One time we had our dependencies on Google breaking and google suite reported the outage but gcp didn't, gcp support still tried to deny that gcp had any issues. It's funny that AWS support isn't super great absolutely, but relatively boy their support is amazing. They will at least acknowledge there was an issue on their end. |
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YES! Everyone should read this. Google Cloud will shutdown your servers for the slightest stupid reason. NEVER EVER run any production apps with Google Cloud. -
"gaslighting that the customer is wrong, gcp had no issues"
YES this is my experience except in my case they didn't gaslight me and instead avoid giving a resolution. -
I run a business that hundreds of paying customers (ecom stores) relies on and I'm a 4 yrs customer with Google Cloud.
They shutdown all my servers last Friday for the slightest stupid reason and don't give a fuck to rectify things fast. 3 days now and they still haven't gave me a resolution.
On paper, my servers were shutdown for at least more than 72 hrs and it's still ongoing.
Context: https://www.onvoard.com/blog/our-production-servers-was-susp...