[nluqo]

A reply-all debacle occurred where I was a consultant a couple years back (at a quasi-government corporation with 5000 employees).

In this case, "Should we really expect..." is like saying "should we really expect people to read a dozen emails before sending 5000?" Yea, I think so.

One of our consultants wrote off a sarcastic reply-all email in response detailing what the reply all button actually did as if explaining to 5 year olds. The client demanded that this person be fired.