[aguywithguile]

Dont know if its related to the recent changes but I opened a support request that has been open for 3 days now with the only reply being we've transfered you to a different part of the support team. it is related to moving registrar which i can see not being the highest priority but still quite frustrating.

netim replied within 30 minutes of me opening a ticket related to the same issue for context.

[behringer]

this kind of change could definitely upset customer service queues. I don't know if 3+ days is normal for Gandi or not though.