[TheRealDunkirk]

> I used to consult on JIRA a while back.

If consultants exist for a product, you know up-front that the product is intended as an "enterprise," end-all-be-all product, intended to be bought by high-level people, implemented by middle-level people, and configured to frustrate low-level people. It's not the product; it's the implementation, and it's a misalignment of incentives. Most companies big enough to afford JIRA are going to have the same kind of middle layer that winds up making people complain about JIRA on forums like this.

[llamaLord]

Mate... Jira is ~$8 a user per month. Complain about it all you like but you can't make comments about it's affordability. It's by far the cheapest option out there given it's feature set.