[boycott-israel]

Are you somehow unaware of the regular reliability issues (6 incidents in 2023 alone), downtime, collapse in revenue, advertisers erosion of trust, etc?

Personally, I couldn't classify that as 'operational' - but maybe I just have high standards and expectations

[Laaas]

Twitter used to not work for me. I would actively avoid clicking on links to tweets as they would reliably not load on the first try, refreshing wasn't reliable either, and was quite slow.

I am today an active user of Twitter, and never have these issues anymore.

[throwawaylinux]

I don't use twitter much but I've always found it quite incredibly unreliable (for what it is and how many engineers they had working on it). Something was always "going wrong" with it. I haven't actually noticed any difference post-Musk. I'd easily believe if you pulled up stats showing it did get worse, there's simply been nothing you'd call an implosion of the service. It used to kind of work most of the time, and it still does.

I haven't really looked at financials. It's never been what you'd call healthy though, sans SV-bubble. I have heard they lost a lot of revenue since Musk took over but I'd imagine there has been a collapse in opex too so it's difficult to judge that one way or the other.

As for trust, I think a lot has been gained as well due to more transparency about their involvement with government censorship programmes. Again hard to really chalk that up one way or the other.

I'm not saying Twitter has suddenly become the golden goose under Musk, or that no technical operational aspect of it suffered after laying off 80% of their staff though, so this doesn't really address my point. My point is Twitter must have had a vast amount of positions that were not providing value and its actually refreshing to see a CEO go in and ask people to explain what they do, take bold action, and take ownership of those decisions.

The meek, managed, MBA, CEO style is to release a canned statement saying how sorry they are and how horrible they feel, and delegate salary or head count reductions down the line which actually doesn't help much with the dead wood situation and can even entrench it because they're often in lower level executive positions themselves.

My company has recently been through a round of these job cuts and we fired good, productive, very long term experts and immediately had to move people in other places to fill their exact positions (badly, because they barely worked with that code before and have to learn it all). Why? Because they worked in different branches of the organization. They fall under different VPs, and the edict said that everybody had to trim X%. It had nothing to do with what work they did, targets had to be hit so they had to go.

I would have killed to be able to take it to the CEO and be asked to explain what those people did to justify why they should stay on. That's why I find Musk a breath of fresh air. Not because he posts infantile memes on twitter or is rude to employees -- I don't think that twitter convo was very tasteful, he could certainly stand to improve how he goes about things. I just think his approach to running companies has some merit.