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by jemmyw
1207 days ago
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As someone who has worked on integrations with Jira for many years, it's the length of time bugs stay open. Our customers use Jira and they have to put up with its buggy behaviour that takes a very long time to get fixed or is just marked won't fix without explanation. Every product has bugs of course, but their attitude to them is quite bad. For example, there was a bug to do with epics and webhooks for years. Then they finally fixed it, then Jira "next gen" broke it again. Couple of years later it was fixed again. I understand from some ex employees that the Jira product is quite hard to work on, which makes sense given it's lifespan. As a user, it's ok. It wouldn't be my 10th choice, but it's not the worst tracking tool out there. |
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