[dubcee349]

Obviously the OP didn't know the policy found in help article 427. They discovered it was an issue within an hour and tried to rectify it.

[caminante]

You missed this thread. That doesn't make something scammy.

I presume you're arguing that they didn't read the TOS and tried to reconcile the mistake within an hour so the non-recoverable refund shouldn't be enforced. If you were right, there'd be a class action lawsuit. But your premise is silly because standard hotels even have "accountholder must be present to check-in" policies and do the same things with non-refundable room reservations.

[arprocter]

>standard hotels even have "accountholder must be present to check-in" policies

Funny you mention that - once I booked a room in my SO's name using my card

She fell asleep in the room before I got there, and they refused to let me up even though I had the card on me, along with several forms of photo ID

Eventually she woke up, but it wasn't the best start to the stay

[caminante]

You're typing so apparently you survived!

Inconvenient but sound policy. For example, I wouldn't want an executive assistant to be able to get a block of rooms and then get a key to my room without my permission.

I'm still shocked by the backlash ITT against the host/AirBnB. Hotels have always had as/more stringent stay policies.