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by goshakkk 1206 days ago
This is correct. I had an issue with an Airbnb at some point that Airbnb was struggling to resolve. When I said "whatever, I'll just dispute the charge", the rep said that it is their policy to permanently suspend an account when a user initiates a chargeback. Not "may" but "definitely will". The issue did end up getting resolved after countless phone calls and escalating the issue to supervisors of supervisors but
3 comments

Yes at the very least chargeback gives you leverage.
It doesn't seem like the author intends to use AirBNB ever again, so a chargeback seems like the right solution...
That seems like more a ‘pro’ than a ‘con’