Disclaimer: I work at AWS in Professional Services.
I can honestly say that I have never been pressured to create a more expensive solution for a customer. Everyone from sales, to account managers, to TAMs are are always trying to figure out how to help customer spend less money on their existing workloads.
Before anyone says I’m drinking the kool aid, I’m 49 years old and this is my 8th job since 1996. I’m the most cynical person you can imagine.
Now there is a difference between wanting customers to spend less on existing workloads and helping them optimize and trying to convince customers to spend more money by bringing in new work.
> Customer Obsession: Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
>Frugality: Accomplish more with less. Constraints breed resourcefulness, self-sufficiency, and invention. There are no extra points for growing headcount, budget size, or fixed expense.
> Deliver Results: Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.
I can honestly say that I have never been pressured to create a more expensive solution for a customer. Everyone from sales, to account managers, to TAMs are are always trying to figure out how to help customer spend less money on their existing workloads.
Before anyone says I’m drinking the kool aid, I’m 49 years old and this is my 8th job since 1996. I’m the most cynical person you can imagine.
Now there is a difference between wanting customers to spend less on existing workloads and helping them optimize and trying to convince customers to spend more money by bringing in new work.