Pinecone just wiped every free user account (by accident)

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5 points by andrewcamel 1199 days ago

Just a reminder to not store all your expensive eggs (embeddings) in one basket! Bad mistake on my part.

Something to be said for Pinecone on this... if your core business is to be the "production-grade hosted vector DB", probably best to reallocate some of your R&D budget to implementing basic controls that prevent someone running a script that can wipe the entire production DB. Undermines a lot of investment they've made into their reputation and brand.

https://community.pinecone.io/t/did-anyone-else-just-have-their-index-deleted-due-to-inactivity/704

https://community.pinecone.io/t/march-1st-incident-that-affected-indexes-on-the-starter-free-plan/724/2

1 comments

softwaredoug 1198 days ago

Well in their defense it appears a good percentage of the databases have been / are being restored

> March 3, 1:20am ET - We have restored a total of 388 indexes out of 515 that were deleted. We are continuing work to recover additional indexes and will share more updates here.

link