[djKianoosh]

the example I like to always use is when EA kept abandoning Madden (especially online franchise mode and gameplay) for like 10+ years straight (while making money hand over fist on MUT).

One time there was this new mode, for like 1-2 years, of 3v3 online. it was probably the most fun mode madden has ever had. it just needed a few tweaks. sensible stuff. But it would've been amazing!

but no. because it was difficult to get to in the menu system, fewer people used it and few people knew about it. so of course telemetry is going to say few people used it. but it had a TON of potential! a product owner made the wrong decision to cut that feature, and guaranteed they used misleading telemetry to justify it.