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by jimt1234
1204 days ago
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I finally got my 75-year-old mother to add 2FA/SMS to her online banking account. She calls me (from her landline) every time she tries to login. I have to walk her through the process. We usually have to request a new auth code be sent at least twice. It generally takes 10 or 15 minutes, although, admittedly, half the time is her complaining. So, yeah, there's no way I could get her to use an Authenticator app. (Also, there's, "...all these apps scare me.", which isn't a bad thing considering the first (and last) app she installed on her Android phone was a malicious 'flashlight' app that kept displaying some sort of crypto ads.) |
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