[PM_me_your_math]

Respectfully, this type of thinking is harmful to consumers. You are paying money for a product. That product should do as advertised. There is an exchange of value between the person buying and the person selling.

KSP is not being developed by a small studio anymore. The game publisher (and the studio they started by poaching employees of the original developer of KSP2) has a market cap of $17,000,000,000. They don't need "support" as much as they need to understand that they are selling a product that people want to buy, and that they should deliver on the promises they've made.

Your point about the maneuver nodes is spot on and yet another example of why the KSP player (customer) was a mere afterthought in the minds of this company.