[pjc50]

The problem is that lots of organisations say they want to be "data driven" but then leave all the management decisions to the prejudices of individual managers as well as management as a whole within the organisation. It's a problem that's been with us since Taylorism and the dawn of "scientific management".

You end up with "we spent years and $ to get the data which says do X, but we don't feel like doing X, so we're just going to ignore it because data in and of itself has no power within the organization".

It's like buying a gym membership and not going to the gym. Having a data science department satisfies the organisation's need to believe it's self-improving.