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by undreren 1207 days ago
The thing about bugs is their subtle influence on overall product quality.

It's like building a wall; if one layer of bricks is laid unevenly, at least a number of layers built on top of it will have to compensate. Usually, this compensation takes form in increased development times or increased complexity / convolution of new features.

Furthermore, it lowers end users' overall trust in the platform.

Both of these two effects will have at least some negative impact on profitability, though it may be lower than the increased profitability gained by adding new features.

I'm not saying all bugs should be fixed immediately at the expense of new features, but I've rarely been in a situation, where it felt "right" to ignore a bug indefinitely.