[bradwood]

Ask yourself: given the system in its current state what change will make my customers most happy? Is it fixing this bug, or is it shipping this new feature?

Do the thing that will produce the most customer happiness in the shortest amount of time next.

[tagspace]

This is a nice way to put it. Our platform is already pretty mature, and customers are happy.

Naturally, the wishlist of new features never ceases to shrink ... but the stability of the existing platform is what people really appreciate.