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by ShrimpHawk 1208 days ago
The study[1] was based on starting from 100% Office randomizing the amount of days people worked from home and was measured by email quantity, quality, and manager performance reviews. A better wording would be "employees send more and better emails when working from home 60-77% of the time". To fully understand the problem you need to study going from WFH to RTO and productivity. Multiple studies have shown the benefits of 100% WFH[2]. Hybrid and RTO is being pushed primarily by management not employees.

[1] https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4068741 [2] https://www.apollotechnical.com/working-from-home-productivi...

1 comments

If a significant number of people you work with are in the office regularly, then you have to be in the same office as them to thrive. If you want an environment where full remote work is possible then you need to ensure at least 80% of the people do not go to the office at all in any given month. If you get above 20% of the people going to the office on anything approaching a regular basis, those people will start talking to each other, and since face to face conversations are so much easier they will leave other people out of the decision process.

With extra effort you can work anyway, but it needs special effort. I know of teams that have team meetings with everyone at their desk, headphones on all called into the same call. Those in the office get annoyed by the weirdness of hearing their neighbor speak and then a moment later hearing the same in their headset, but they have learned to tune that out and only listen to the headset because that is the only way for the one remote person to stay involved.

> Those in the office get annoyed by the weirdness of hearing their neighbor speak and then a moment later hearing the same in their headset

which is only a problem due to open office plans, which study after study have shown to be bad.