Really, it had nothing to do with people ordering even more online for home delivery than prior to the pandemic? You don't think that folks might continue ordering more home delivery if they aren't out driving every day? References for the other reasons for their growth can be found with even the slightest effort.
For some things like delivered food, delivery is a luxury.
However, I fully expect that during the pandemic people discovered a lot of things that they could have picked up in the next couple of days in "only" 25 minutes or so can actually be ordered from Amazon at competitive prices. I ordered from Amazon a lot pre-pandemic but added various random stuff instead of going to, say, Home Depot.
However, I fully expect that during the pandemic people discovered a lot of things that they could have picked up in the next couple of days in "only" 25 minutes or so can actually be ordered from Amazon at competitive prices. I ordered from Amazon a lot pre-pandemic but added various random stuff instead of going to, say, Home Depot.