[beebmam]

Devs working directly with customers will always be better than relying on PMs to do it. But it's hard to find devs with the soft skills needed, and are willing to do so.

[user_named]

Those people are generally referred to as product managers

[klysm]

I disagree, is writing code usually part of the product manager role?

[beebmam]

In my experience, most PMs aren't software engineers.

[llamaLord]

This guy gets it...