[mst]

Wouldn't be surprised if that wasn't a "let's send all the random domains we have lying around to the main site" bulk change and whoever did it didn't realise and if anybody's reading the emails they have no idea where to start finding out who that was.

I mean, that's not exactly great either if true, but I think it's just as much a possibility as this being intentional.

[j1elo]

I would have hoped that in such a case, talking it over email and/or phone if needed would be a way to restore the domains that were actually in use. But apparently, emails were sent and never responded. In any case we took the chance to move it all so now it's a solved problem. The manners weren't great, tho.

[mst]

Right, the only thing I'm arguing here is that it's plausible that every step, including the lack of a reply to the emails, could easily have been down to "the organisation was insufficiently organised."

Note that I've had to run around helping projects deal with both that sort of situation and the sort where the company was deliberately screwing over the project out of active malice (take a bow, Nagios Enterprises) and this definitely smells like the former based on what little information I have.

But being on the receiving end of such an event tends to suck baseballs through a carbon nanotube straw either way, and believe me that you have all of my sympathy and my nerding out trying to analyse how said event came to pass was, just, well, just as much a result of having waded through similar swamps previously myself as the sympathy :)