[awb]

If LLMs want to be useful in a professional setting, learning de-escalating or non-escalating techniques is essential.

Parroting or amplifying a seemingly negative/aggressive tone limits their utility.

[basch]

Mine did learn de-escalation, because I asked it to. It was able to repair itself.

https://i.ibb.co/72s80Sv/lexi-modifies-sydney-makes-up-new-r...

[awb]

We’ll that’s user-initiated de-escalation. Chatbots should also be able to offer de-escalation on their own.

[basch]

And all that might take is adding a line of text.