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by scott_w
1221 days ago
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Read any book on the subject, they’ve done the research for you. The Phoenix Project, The State of DevOps Report. Spend some time in companies that move slow vs fast and you’ll see the difference in their success first hand. You’ll see the metrics on their incidents and severity and customer satisfaction with them. Oh, and the fact two companies mentioned (Google and Facebook) are two of the most successful companies on earth. |
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Facebook and Google and like companies do not care if they piss users off. They churn features constantly, break people’s flows on a regular basis, A-B test features so different people get different experiences.
They get away with this because the “users” aren’t users, they and their data are the product. You pay nothing to use their services, and you get what you pay for.