[iLoveOncall]

> cutting me off from easily speaking to support is absolute fucking garbage

It's not. It's for obvious safety reasons. How can you prove that you are the rightful account owner otherwise?

[arthurcolle]

I have access to my email address which is the original email address that I set up the AWS account for. I also have my phone number which is linked to the account.

[ncallaway]

But if they suspend your account access, you can’t login to talk to support. So it sounds like they’ve left no possible avenue to talk to support.

How can you prove that you are the rightful account owner at all under those circumstances?