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by nathansherburn
1216 days ago
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> Customers won't be able to call Duffel but can get in touch with the merchant that sold them the flight. As a merchant using your software, would we have priority access to the airlines' support lines? I ask as Duffel looks like a very attractive idea but if we're forced to wait on hold for 3 hours to speak to United's standard customer service for any customer issues that can't be fixed through the API, that would be really tough. |
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