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by zspitzer 1218 days ago
I bought my son his first computer, with Windows 11. I created a child account with myself as the adult to authorise it.

But when I tried to log in to authorise his account with my Microsoft account, I got an error

"It's not you, it's us"

Turns out I had to switch my country to the same as my child's, the error message being completely useless

3 comments

Yes. A good error message should include an instruction to the user. Even the error reason is optional. An error code with nothing else is the bare minimum for an error to be worth a message in my opinion. Otherwise it’s just as useless as the software becoming unresponsive.
The infuriating thing about it is that it WAS you (as in it was something you did that you could fix) and it was NOT "us". Those are the worst type of error messages, where they dissuade you from finding the cause.
This is most likely an unrecognized error and as such the assumption is something went wrong on the system rather than the user request.
"It's not you, it's me" is a clichéd phrase when breaking up with someone [0]. It's often not genuine, and even when it is, it's still a degrading situation for the receiving party. "It's not you, it's us" can be taken as a quip on that. It's unnecessarily cute at best.

[0] https://en.wikipedia.org/wiki/It%27s_not_you,_it%27s_me is still unnecessarily cute, and since "it's not you, it's me" is a common p