[starky]

It is a lot about building relationships with vendors in China. I've dealt with the same issues you describe here with most of my Chinese vendors, usually putting up with them because they were cheap. Those we stuck with are now our best vendors because they realize that it is just easiest to do it properly the first time. I have one vendor that causes our sourcing team to tremble in fear about because of how risky they appear to be, but nobody can beat their prices, service, and quality to us.