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by MarkSweep 1216 days ago
> “From what we know, [Boston Consulting Group] made some significant recommendations on how salespeople and developers should be measured to improve productivity,” Wang told TechCrunch.

Huh, so SalesForce, up to this point had, no idea on how to measure if their salespeople or developers were doing anything useful?

That seems implausible so I assume this is just about reducing headcount without having to pay the costs of laying people off. Or am I being too cynical?

2 comments

My guess is that Salesforce execs already wanted to do this and then hired BCG to back this idea.

At least, that’s how a lot of MBB consulting is.

From the article, it seems like they were made to hire BCG and listen to their recommendations. They almost surely had to have an existing system but it’s likely that the investors deemed BCGs advice more reliable.