It's probably not helping that most of their newer products get relaunched/branded and splintered so frequently leading to consumer confusion; for example, Android Pay -> Google Wallet -> Google Pay -> Google Pay and Wallet.
Or the evergreen GoogleTV -> AndroidTV -> GoogleTV.
Or Hangouts (the massively online public video space) -> Hangouts (the chat app inside GMail) -> Hangouts (the private videoconfering app) -> Google Meet.
Or Hangouts (the massively online public video space) -> Hangouts (the chat app inside GMail) -> Hangouts (the private videoconfering app) -> Google Meet.