[samuria]

I think it's also the varying differences of experience in using different tools/platforms to communicate. For example, someone coming from Zoom may notice how laggy Teams is compared to Zoom. I definitely felt this way, once I experienced the alternatives to Teams, I just couldn't wait to stop using it.

Why does it need to have excel implemented into it? Why is the search function still there if it literally doesn't do searching. Why does it take 20 seconds to open a PDF?

Many more issues and questions stand out if you've previously used a platform where none of those are issues.

[apple4ever]

I think that's it. When you've used other better tools, you realize how bad Teams is.