It's a tool that people use day-in, day-out for all their communication with colleagues. If it's unpleasant to use, the majority of your work becomes a constant reminder of that unpleasantness.
Exactly, if my chat, my email, my git server, etc. are unpleasant it will make my workflow unpleasant and so will my job as whole.
I have changed jobs due tooling being a pain before.
I'd never quit on the spot though, I'd silently search for another job.
I'd never quit on the spot though, I'd silently search for another job.