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by ygjb 1223 days ago
I have no objections to Microsoft as a company, I primarily use Windows on my personal devices since I am an avid gamer, and I enjoy several of the tools Microsoft publishes (VS Code, Visual Studio, most of the office suite).

The software is confusing, and at least, in my experience, doesn't have a consistent user experience or do a good job of guiding the user in how to use it.

The way it is used varies significantly between the four main user accounts I interact with (son's secondary school account, daughters primary school account, one non-profit I work with, one business that I work with).

As an alternative, I frequently find myself using Google Drive for document collaboration and sharing, and use Zoom or virtually any other video conferencing software.

Don't get me wrong, I would like it to be better, but I have also had the luxury of spending at least two extended afternoons speaking with product/program managers involved in it during a social event, and they seemed pretty ambivalent to my feedback. It's not a tool designed for users of the software, it's designed for organizational owners to mandate specific policies or behaviours, and for business owners that's fine. I just happened to have spent too much of my career working on empowering and improving user-focused and user-centric tools to care about using those bad tools unless I absolutely have to.