[ChymeraXYZ]

> What does it mean to be worst-in-class for text chat

I expect a chat program to show me all messages the have been sent in a chat, in so far the other party intends me to view them (have no been deleted etc.). That is not an expectation Teams manages to fulfill.

I expect an edit (mine or someone elses) to be reflected on all my devices. That is not an expectation Teams manages to fulfill.

I expect to do the same series of keystrokes in a blank "chat input" field and get the same result. That is not an expectation Teams manages to fulfill.

I expect the text that I see as have been sent to appear the same (for a reasonable value of "same") on the other persons screen. That is not an expectation Teams manages to fulfill.

I expect that if I scroll to the bottom, I will be able to make the last message intended to be visible, become readable and copyable. That is not an expectation Teams manages to fulfill.

I expect that when I select a text and press "ctrl-c" or the local equivalent, the text now in my clipboard is always predictable. That is not an expectation Teams manages to fulfill.

And yes, I have personally seen and experienced each and every one of this things.

[Infernal]

I also expect to get notified of incoming messages - it was not infrequent that I would restart Teams and get 3-5 notifications of messages all at once, timestamped over the previous several hours.

As best I could tell, my client would simply lose connection to the server entirely silently. Normally I would find out when trying to send a message to someone, and noticing the delivery animation/indicator was not appearing. Restart Teams and boom, here's a little pile of messages I'd missed.

[andyferris]

Me too… it makes me so sad.

I see it getting pushed a lot by companies using 365 and in particular all of Microsoft’s security setup stuff (like Authenticator wanting to own your phone), so you have to confine your communications to within the walled garden.

I think higher ups like the fact that it integrates with their outlook calendar (although the teams calendar itself fails to meet expectations for a calendar for the same reasons above - that is, like chat, I expect to see the latest updates to the calendar but they do not appear without an explicit refresh… like it’s still 1999 or something).