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by cortic 1226 days ago
NameCheap have been training their customers to be vulnerable to this for years. When your account gets suspended (in my case for using VPN to login) they send you an email telling you to go to a privately registered domain (not referenced on their site) and do a cam show with your credit card.. Support is so slow they have already shut down your account before you get a response. I lost a domain and only got a partial refund.. dreadful service, and expensive compared to alternatives.
2 comments

I am fairly certain I have used a VPN to connect to namecheap.com and I have never had this issue. This sounds as if you got scammed by another actor or made this up.
validation.com was the site (still anonymously registered domain) they were sending me to, and they confirmed from a support ticket that the email request was sent by them, you can see on the site an example of the credit card cam show they require.

The support ticket took 5 days and they shut down my account later that day, actually while i was trying to get a buggy old webcam to work.

They actually mention validation.com now; https://www.namecheap.com/id-validation/ though i couldn't find any reference to it at the time.

lol what?