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by zamfi
1230 days ago
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This is a very interesting story, but I feel like I'm missing something -- any chance you could dig up a reference to this for us? Housing projects and private high rises seem like they would have similar problems...I'm not finding this easily, but confess I have no academic background in management! |
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The entire book is about systems and how we typically ignore them to our disadvantage.
There is some overlap between this and Weinberg's Quality books.
And, of course, _Systematics_ explains it all clearly.