[benjaminsky2]

I love these. Someone posts a scathing critique of a company. Company representative responds with a mea culpa that misses the mark, and includes plans to fix. Top reply nails the actual problem, why the fix won’t work, and gets massive agreement. Company rep doesn’t respond.

You know it hits hard though. Hopefully they take it to heart. I like using medium as an author but HATE the “4 articles remaining” crap. I’ve been planning to move elsewhere but have been lazy. I’ve noticed from my readership numbers that I’m not alone.

[polishdude20]

I think it's just cause there's two options.

As the platform goes to shit, keep milking it for all it's worth till the bitter end.

Or

Try and fix it and earn a bit less money for a year or two as it becomes healthy again and thrives.

It's not easy to tell investors that losing money for a year or two is ok and "just trust me".