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by GraffitiTim 1219 days ago
These aren’t the key problem.

The key problem is that you’ve lost the trust of the authors you want to attract. It’s no longer a place I can post and know that my content will be cleanly accessible to readers. I now think you’ll pepper it with pop ups and account demands.

It went from being a minimalist and trusted place to post, to now a feeling of feeding my own content into someone else’s machine and losing control of it.

4 comments

Also: if you've been the new CEO since last July and haven't figured this out, you'll fail to save Medium.

You mentioned paying attention to the sentiment and linked to the HN survey where people explained why they don't like Medium. The top comment was someone explaining this exact reason.

It's highly admirable that you are on here trying to listen, communicating issues transparently, and working to fix problems. But I think you need to listen even more deeply.

Unfortunately this will push you into the depths of the business model that you won't want to change, but is the fundamental reason for medium's eventual failure.

Right now is the moment to save it, as you read this note!

For me, it’s more like: if I write on medium, I know my stuff is being put right next to utter shit. I take writing seriously, and it honestly looks bad to be in the platform, because almost everything you see on there is so bad.
I think that’s a pretty good summary. If I write something for the public to enjoy, I’d better to it on my own site. They may never actually find it, but at least they’d be able to access it when they do.
I mean the key problem is surely that most readers don't want to pay to read blogs, so you can't really fund a large business from it. Medium has 180 employees apparently, which tbf is less than I expected. But still, it's a very simple site. Really it should be "finished" and running on like 50 employees at the most. You could then probably find it by relatively reasonable advertising instead of paywalls. Or potentially charge authors for features like image hosting.